NON-VERBAL COMMUNICATION Non-Verbal Communication is Communication without the use of written or spoken words, like body movements, voice patterns, time, touch etc. Unlike Verbal Communication which is Conscious and Deliberate, Non-Verbal Communication is Instinctive and Spontaneous. According to Albert Mehabian : Human Messages are Conveyed by: [Verbal = 7%; Vocal = 38% and Non Verbal = 55% - 65%] This Signifies the pivotal role played by Non Verbal Communication. Non-Verbal Communication: Classifications Non-Verbal Communication may Chiefly be Categories into 04 Parts: A) Kinesics : A.i. Facial Expressions & Eye, A.ii. Gestures [Movement of Body Parts] Aiii. Postures [Posture and Body Shapes Such as Leaning Forward, Leaning Backward, Leaning Down, Nail Biting e.t.c. ] & A.iv. Physical Appearance : Clothing, Jewelry e.t.c. B. Proxemics : In Proxemics Distance Distinguishes and Deciphers Meaning: (There are 04 indicator
Professor Himanshu Rai, Honorable Director, IIM, Indore
Comments
Post a Comment